Frequently Asked Questions

Everything you need to know about your YOZAKURA shopping experience.

What is the standard shipping timeframe for YOZAKURA orders?

Most domestic orders are processed within 1-2 business days and arrive within 3-7 business days. International shipping times vary by location, typically taking 7-14 business days.

How do I ensure I select the correct size?

Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a refund or size exchange.

Are YOZAKURA garments ethically produced?

Yes, we are committed to sustainable fashion. Our collections are manufactured in certified facilities that prioritize fair wages, safe working conditions, and high-quality craftsmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.